
Sales Policy
Effective Date: March 12, 2025
Overview: At WEQI, we strive to provide our customers with high-quality products and excellent service. This Sales Policy outlines the terms and conditions for purchasing our products, ensuring transparency and a smooth transaction process.
Order Placement:
Orders can be placed through our website, phone, or in-store.
All orders are subject to availability. We reserve the right to cancel or refuse any order for any reason.
Customers must provide accurate and complete information when placing an order.
Payment:
We accept various payment methods, including credit/debit cards, PayPal, and other online payment options.
Payment must be received in full before an order is processed and shipped.
Prices are subject to change without notice. The price at the time of purchase is the final price.
Shipping and Delivery:
We offer various shipping options to meet your needs. Shipping costs and delivery times vary based on the chosen method and destination.
Once an order is shipped, customers will receive a tracking number to monitor the delivery status.
WEQI is not responsible for any delays or issues caused by the shipping carrier. However, we will assist in resolving any problems that may arise.
Returns and Refunds:
Please refer to our Refund and Return Policy for details on eligibility and the return process.
Refunds will be issued to the original payment method once the returned item is received and inspected.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at info@weqi.xyz or 336-971-5475.
We will arrange for a replacement or refund, depending on the nature of the issue.
Customer Support:
Our customer support team is available to assist with any questions or concerns you may have.
Contact us at info@weqi.xyz or 336-971-5475 for prompt assistance.
Privacy and Security:
We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
We implement various security measures to ensure the safety of your personal and payment information.
Changes to This Sales Policy:
We may update this Sales Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
Contact Us: If you have any questions or need further information about our Sales Policy, please contact us at:
Address: 3590 Fire Access Road, Kingwood, Texas, United States
Phone: 336-971-5475
Email: info@weqi.xyz
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