Sales Policy

Effective Date: March 12, 2025

Overview: At WEQI, we strive to provide our customers with high-quality products and excellent service. This Sales Policy outlines the terms and conditions for purchasing our products, ensuring transparency and a smooth transaction process.

Order Placement:

  • Orders can be placed through our website, phone, or in-store.

  • All orders are subject to availability. We reserve the right to cancel or refuse any order for any reason.

  • Customers must provide accurate and complete information when placing an order.

Payment:

  • We accept various payment methods, including credit/debit cards, PayPal, and other online payment options.

  • Payment must be received in full before an order is processed and shipped.

  • Prices are subject to change without notice. The price at the time of purchase is the final price.

Shipping and Delivery:

  • We offer various shipping options to meet your needs. Shipping costs and delivery times vary based on the chosen method and destination.

  • Once an order is shipped, customers will receive a tracking number to monitor the delivery status.

  • WEQI is not responsible for any delays or issues caused by the shipping carrier. However, we will assist in resolving any problems that may arise.

Returns and Refunds:

  • Please refer to our Refund and Return Policy for details on eligibility and the return process.

  • Refunds will be issued to the original payment method once the returned item is received and inspected.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at info@weqi.xyz or 336-971-5475.

  • We will arrange for a replacement or refund, depending on the nature of the issue.

Customer Support:

  • Our customer support team is available to assist with any questions or concerns you may have.

  • Contact us at info@weqi.xyz or 336-971-5475 for prompt assistance.

Privacy and Security:

  • We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

  • We implement various security measures to ensure the safety of your personal and payment information.

Changes to This Sales Policy:

  • We may update this Sales Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us: If you have any questions or need further information about our Sales Policy, please contact us at:

  • Address: 3590 Fire Access Road, Kingwood, Texas, United States

  • Phone: 336-971-5475

  • Email: info@weqi.xyz

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